FAQ

Frequently Asked Questions

What occasions can I commemorate?

• Birthdays, vacations, adoption anniversaries, memorials, and more

What is the turnaround time?

• 7–10 business days after photo approval

Can I preview before engraving?

• Yes, you’ll receive a digital mock-up

Is there a preferred file format?

• JPEG, PNG, TIFF (300 DPI recommended)

What are the care instructions?

• Wipe with a soft, dry cloth

• Maple Leaf Engravings arrive UV-sprayed for lasting protection; avoid prolonged direct sunlight and clean by gentle dusting. Do not use water or solvents. Display in a cool, dry indoor location away from high humidity